Privacy Policy

Introduction

VirtSMS ("we", "our", "us") is committed to protecting your privacy and ensuring the security of your personal data.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights regarding your data.

By accessing or using our services, you agree to the collection and use of information in accordance with this Policy. If you do not agree, please discontinue using our services.

Information We Collect

We collect only the minimum amount of data necessary to operate and improve our services.

This may include:

• Account information such as username and optional email address
• Transaction data such as payments, balance history, and service usage records
• Technical data such as IP address, browser type, device information, and system logs
• Usage data related to how you interact with our platform

How We Use Your Information

We use collected information to:

• Provide and maintain our services
• Process transactions and manage account balances
• Improve platform performance and user experience
• Prevent fraud, abuse, unauthorized activity, and security threats
• Maintain platform stability, monitoring, and system integrity

Legal Basis for Processing

We process your data based on your consent, the necessity of providing our services, our legitimate interests such as fraud prevention and platform security, and compliance with legal obligations where applicable.

Data Protection & Security

We implement industry-standard security measures designed to protect your information. These measures may include encryption of sensitive data, secure infrastructure, restricted access controls, and monitoring for vulnerabilities or abuse.

While we take reasonable steps to protect your data, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Cookies

We use cookies and similar technologies to:

• Improve user experience
• Analyze traffic and platform performance
• Maintain sessions and core platform functionality

You can disable cookies in your browser settings at any time, although doing so may affect certain features of the platform.

Third-Party Services

We may use trusted third-party providers for:

• Payment processing
• Hosting and infrastructure
• Analytics, security, and performance monitoring

These providers only access the information necessary to perform their functions and are expected to comply with applicable data protection standards.

We are not responsible for the privacy practices of third-party services outside of our control.

Data Retention

We retain your data only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our policies.

You may request deletion of your account and associated personal data at any time. Such requests will be processed within a reasonable timeframe, subject to any legal or operational obligations requiring retention.

Legal Disclosure

We may disclose your information if required to do so by law, legal process, governmental request, or where disclosure is reasonably necessary to protect our rights, users, systems, or platform integrity.

Your Rights

Depending on your jurisdiction, you may have the right to:

• Access your personal data
• Correct or update inaccurate information
• Request deletion of your data
• Object to certain processing activities
• Request a copy of your data in a portable format where applicable

To exercise any of these rights, please contact us using the details below.

Data Breach

In the event of a data breach affecting your personal information, we will take prompt action to investigate, contain, and mitigate the issue and, where required by applicable law, notify affected users within a reasonable timeframe.

Minors

Our services are not intended for individuals under the age of 18, or the age of legal majority in their jurisdiction.

By using our platform, you confirm that you meet the applicable legal age requirement.

Policy Updates

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our services, legal requirements, or internal practices.

Any updates will be posted on this page with a revised effective date. Continued use of our services after changes are published constitutes acceptance of the updated Policy.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, you can reach us at: