📄 Legal document

Terms of Service

Please read these terms carefully before using VirtSMS services.

Last updated: April 2, 2026
Contents

Introduction

These Terms of Service ("Terms") govern your use of VirtSMS and its services. By accessing or using our platform, you agree to comply with these Terms.

If you do not agree with any part of these Terms, you must not use our services.

Service Description

VirtSMS provides virtual phone numbers that allow users to receive SMS messages for verification and related purposes. Services include temporary activations, number rentals, and access to SMS verification across multiple platforms.

We reserve the right to modify or discontinue any part of the service at any time.

User Responsibilities

By using VirtSMS, you agree to:

  • Use the service in compliance with all applicable laws
  • Not use the platform for illegal or fraudulent activities
  • Not abuse, exploit, or disrupt the system
  • Not attempt to gain unauthorized access
Users are fully responsible for their actions while using the service.

Prohibited Use

You may NOT use VirtSMS for:

  • Illegal activities of any kind
  • Fraud, scams, or deceptive practices
  • Harassment or abuse of others
  • Bypassing platform security in harmful ways
We reserve the right to suspend or terminate accounts that violate these rules without prior notice.

Payments and Balance

VirtSMS operates on a prepaid balance system. Users must add funds before using services.

All payments are final unless otherwise stated. Prices may vary depending on availability and demand.

Users are responsible for reviewing pricing before making a purchase.

💳
Prepaid balance
⚡
Instant top-up
🔒
Secure payments
📊
Live pricing

Refunds

Refunds for purchased numbers are available only if you cancel the activation within 20 minutes of purchase and no SMS has been received. Cancellation can be initiated from the Activations page in your account. The cancellation window is displayed below the Cancel & Refund button on each active activation.

After 20 minutes, activations expire automatically and no refund is issued. This window aligns with industry-standard policies and ensures we can recover the cost from our upstream providers. For full details on refund eligibility and exceptions, see our Payment & Refund Policy.

Service Availability

VirtSMS strives to provide reliable service, but availability of numbers and SMS delivery is not guaranteed at all times.

We are not responsible for delays, failures, or service interruptions caused by external providers, network issues, or platform restrictions beyond our control.

Account Termination

We reserve the right to suspend or terminate accounts that violate these Terms without prior notice. This includes accounts involved in fraudulent activity, abuse of the system, or violation of prohibited use rules.

Users may stop using the service at any time. Account deletion requests can be submitted via our support email.

Limitation of Liability

VirtSMS is not liable for:

  • Failed verifications or undelivered SMS codes
  • Service interruptions or downtime
  • Loss of data or account access
  • Financial or indirect damages arising from platform use
Use of the service is at your own risk. VirtSMS provides the platform on an "as-is" basis.

Changes to Terms

We may update these Terms at any time to reflect changes in our services or legal requirements. Updated versions will be posted on this page with a revised date.

Continued use of the service after updates are published means you accept the revised Terms.

Contact Us

If you have any questions or concerns regarding these Terms of Service, please contact our team: